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We serve the Dallas-Fort Worth metroplex, primarily focusing on North Dallas, mid-cities, and Fort Worth, within a 35-mile radius of Irving, TX. If you’re unsure whether we serve your area, feel free to contact us!
Your satisfaction is our top priority. If you’re not completely satisfied with your cleaning service, let us know within 48 hours, and we’ll return to re-clean the areas of concern—free of charge.
You can easily book your cleaning online through our user-friendly portal or by phone. Just select the service you need, choose your tasks, and schedule a convenient time. It’s that simple!
No, you don’t need to be home! If you prefer, you can provide us with entry instructions, and we’ll clean while you’re away. We aim to make the process as convenient as possible for you.
Please clear any general clutter to give our team easy access to surfaces and areas that need cleaning. This ensures we can focus on delivering the best possible results.
We use standard house cleaning products that are available at most big box retailers. If you prefer us to use specific products, just let us know, and we’ll work to accommodate your request.
Yes! Our team comes fully equipped with all the supplies and equipment needed. However, if you prefer we use your products, we’re happy to do so.
If an item is damaged or broken, we will replace it promptly. For expensive items, we are insured for damages up to $1 million. Minor accidents (such as broken wine glasses or vacuum-damaged charging cords) are handled quickly, with replacements shipped directly to the client. Please take photos of any damage and inform the housekeeper on-site.
We are open Monday through Saturday from 8 AM to 6 PM. While we offer Sunday appointments, the office is closed. We observe holidays, including July 4th, Thanksgiving Day, Christmas Day, and New Year’s Day, and we close at noon on Christmas Eve.
The duration depends on the size and condition of your home. For larger or more extensive cleans, we may send a bigger team or suggest breaking the clean into two visits.
Yes, we aim to match you with the same cleaner for all recurring services to ensure consistency and build a trusted relationship.
Yes! We offer the following discounts for recurring services: 10% off monthly cleans, 15% off biweekly cleans and 20% off weekly cleans.
Yes, additional fees apply for certain extra services like deep cleaning, laundry, appliance cleaning, pet hair removal, and stain treatments. All additional costs will be clearly outlined at the time of booking.
We require at least 24 hours’ notice for cancellations or rescheduling. If you cancel within less than 24 hours or fail to provide access, a cancellation fee may apply.
No, we clean homes of all sizes, from cozy studio apartments to large family estates.
